Terms, Conditions & Privacy Policy

Terms and Conditions

By using AbalaExpress.com and any applicable services or purchasing from our organization, you hereby agree to these terms. These terms apply to using our site, browsing our product catalog, and making purchases from our online store.

Limitation of Liability

  • AbalaExpress.com and affiliates cannot be responsible or liable for incidental, indirect, consequential, special or other damages arising from the use or access of our website and/or store. This also includes the ability or inability to access the store directly at any given time.

Third Party Links and Information

  • Occasionally we may link to other sites. While this is for your informational purposes, it is still important to understand that we cannot be held responsible for any content on third party websites. We only supply links sometimes to help you find additional information about a product or stone and have only included links that we feel are safe and that we have accessed ourselves. Your choice to follow any links we supply is at your own risk (some of the commonly used websites our support agents may include as links include ‘generally accepted as safe sites’ like Wikipedia and minerals.net).

Product Revisions & Website Errors

  • Occassionally typographical or photographical errors may occur within our catalog or online website. Usually this is due to periodic changes in catalog, website, product information or price. Because errors are by definition unexpected, we ask you understand that it is possible to find typographical or photographical (or otherwise erroneous content) mistakes in our store. Unfortunately we cannot warrant errors such as these as accurate, and may have to make changes to correct these types of errors from time to time.

Modification(s) of Site Terms and Conditions and/or Privacy Policies

  • These terms and conditions (privacy policy included) are subject to change at any time without prior notice to you. Purchasing from Abala Express means understanding that you are bound to the most current version of these terms and conditions [determined by the date and time of your purchase and use of our store/online catalog].

Shipping Policies

  • Abala Express ships all orders within 48 hours. If you do not receive a tracking number within 48 hours of placing your order, please check your spam folder or reach out to us using our easy contact form.

Refund & Return Policy

  • We accept returns on all goods, however, refunds must be requested within 30 days of receiving the product with no restocking fees. Refunds do not include shipping and handling costs. Please feel free to contact us if you have any questions or concerns.

Privacy Policy

Abala Express takes great pride in maintaining rigorous and secure privacy policies. We do our very best to keep your details and information safe. We do not sell, distribute, give away, publish, trade, or otherwise release any of your information for any purposes for any reason.

The use of your personal data is purely for the purposes of fulfilling your order. We do occasionally send email updates about your order sometimes, including tracking or other information.

These terms and conditions were last updated on March 9, 2019.